We would be delighted if you would join us for 2 hrs on the morning of Tuesday 10 October.
This is an opportunity to network with other businesses and is an ideal workshop for ambitious business owners and colleagues wishing to increase their sales to grow the business.
Are you frustrated that you or your team are not selling sufficient services or products?
Are you dissatisfied with the number of clients, customers or service users that you are retaining?
Then take another look at how you and your team interact with your clients, customers, and patients.
Consider how you relate to your prospective or current buyer and interpret who is walking through your door and how that individual needs treating – from the language you use through to your body language and behaviour
So, whether you are about to start a business or have been established for many years, this interactive and thought-provoking session will provide you with ideas to help you:
- Develop great customer service
- Appreciate where your first impressions begin
- Understand ‘who’ is walking through the door – through profiling
- Adapt your [style/behaviour/approach] to meet the needs of your face-to- face client, customer or patient
A light breakfast with tea and coffee will be provided at 8 am before customer retention expert Ian Sadler from Shopper Anonymous and leading management consultant Jane from Jane Fisher Associates will provide you with actionable plans to retain and gain customers and increase your sales.
If you would like to know more, please do contact either Ian or Jane:
Full details and how to book here: